Privacy Policy
Effective 30 September 2026 · Sylva Technology Limited
Information we process
We process account information such as email address, authentication and device identifiers, uploaded reference images, generated designs, credit balances, purchase references and service diagnostics to provide and secure Vivarium. The studio uses the same account service as the Vivarium app.
Service providers
Our hosting, storage, email and AI service providers process information needed to deliver these features. Stripe processes web payments and payment details under the terms and privacy information shown at checkout. We receive purchase and subscription references and payment status; card details are handled by Stripe. Processing may occur outside your country.
Cookies and storage
Secure essential cookies maintain sign-in and device continuity. Browser storage retains pending request references to avoid accidental duplication after closing a tab. Design names and favorites are stored locally in your browser, separated by account. Clearing browser storage removes these local preferences and recovery references. Signing out clears sign-in cookies.
Retention and requests
Account and design data are retained to provide your saved history. Transaction and security records may be retained for legal and operational requirements. Contact [email protected] to request access, correction or deletion. Do not upload sensitive personal information that is unnecessary for a design.